1. POSITION DESCRIPTION
Supervises, coordinates, plans, and successfully executes the overall direction of the Distribution Center. Responsible for all personnel in this area as well as managing and implementing safety and quality programs associated with the area of responsibility.
2. ESSENTIAL FUNCTIONS/MAJOR RESPONSIBILITIES
· Provides direction, development, training, and leadership to the DC Team while administering policies in a fair and consistent manner
· Provides coaching, counseling, and corrective action as needed following company guidelines
· Responsible for the timely and accurate flow of time off for employees, payroll, and attendance transactions
· Manages DC inventory control procedures to achieve steady workflow while meeting customer order planned ship dates
· Managed documented processes and ensures these processes are trained to, measured, communicated, reported, and sustained while collaborating for continuous improvement
· Manages the flow of the customer orders to the appropriate personnel and ensures communication takes place with carriers on inbound and outbound shipment
· Coordinates with Customer Service Department for resolution of issues regarding customer order processing and/or shipping or documentation errors while utilizing appropriate personnel to perform investigation into root cause and possible corrective action
· Create, train, and implement process, accountabilities, and controls for DC Operations
· Other duties/projects as assigned
3. EDUCATION & EXPERIENCE
· Bachelor’s Degree, or five to seven years’ experience in DC management, or an equivalent combination
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