Job Description

We’re Hiring: 
We are currently looking for a professional and experienced Lead Host/ess to join our team. The ideal candidate has a strong background in hospitality, excellent communication skills, and a genuine passion for guest service.
If you have experience and are interested, please apply—we’d love to connect.

Responsibilities:

• RESY Knowledge is a MUST.
• Greet all guests entering the restaurant and thank all guests leaving the restaurant
•  Ensure reservations are prioritized and seated in a timely manner
• Clearly and politely communicate with guests when delays and/or waits occur
• Maintain an organized floor by quickly and efficiently seating guests 
• Maintain professional and warm guest communications 
• Communicate with service team and management
• Support team members in the completion of their duties to ensure satisfaction of all guests before, during, and after service
• Engage management for any guest issue or complaint
• Maintain cleanliness and organization at the host stand and front door area

  Skills and Requirements:

• Excellent communication and interpersonal skills
• Must possess exceptional work ethic, strong sense of hospitality, and a collaborative attitude
• Ability to work in an organized and professional manner
• Able to work in a standing/walking position for long periods of time
• Ability to demonstrate quick thinking and adaptability in a constantly changing environment
• Receptive to constructive criticism and performance feedback

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